Frequently Asked Questions
Everything you need to know about your TRP Cycling order and gear.
What is the standard shipping time for domestic orders?
Most domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days via standard shipping.
Do you offer international shipping for cycling components?
Yes, we ship to over 50 countries worldwide. International delivery times vary by location, usually ranging from 7 to 14 business days.
What is your return policy for unused gear?
We offer a 30-day return policy for all unused items in their original packaging. Please note that return shipping costs are the responsibility of the customer unless the item is defective.
How do I know if a component is compatible with my bike?
Each product page includes a detailed compatibility chart. If you are still unsure, please contact our technical support team with your bike's make and model.
Are TRP Cycling products covered under warranty?
All TRP products come with a 2-year limited warranty against manufacturing defects from the date of purchase.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for secure checkout.